Provide exceptional support to AnyRoad's customers by responding promptly and professionally to inquiries via email and chat, ensuring a high level of customer satisfaction. You will troubleshoot issues across bookings, payments, integrations, and platform features. You will collaborate using tools like CRM (Salesforce), Slack and Intercom.
Job listings
$100,000–$150,000
USD/year
The Customer Success Manager will be responsible for managing a portfolio of business while driving adoption and retention and as well as acting as a point of escalation. The Customer Success Manager is the main point of contact for our enterprise customers and is responsible for coordinating, interacting, and working with cross-departmental teams to ensure customers realize their business outcomes with Optery. The individual in this role will build and maintain strong relationships with assigned customers through regular check-ins and proactively identify and address potential risks that may lead to churn.
$13,680–$13,680
USD/year
We are seeking a motivated and customer-focused individual to join our team as a Senior Amazon Customer Service and Operations Associate. In this role, you will not only manage customer inquiries and reviews but also own the strategy, process improvements, and team guidance that drive customer satisfaction and operational excellence.